Thank you to those of you who participated in this year’s client satisfaction survey. Your feedback helps in understanding the aspects of the ABA Retirement Funds Program (“the Program”) that you value and in uncovering opportunities to enhance it. We appreciate both the time you took out of your busy schedule and your partnership with the Program. Here are some key findings:
In the coming year, we will continue to focus on enhancing the digital experience and working to improve Program education based upon your feedback and expectations.
As always, if you have any suggestions or concerns please reach out to us at 800.752.6313 or email us at firstname.lastname@example.org.
Source: National Quality Review, Second Quarter 2019